Returns & Exchanges

Because every piece at Renew Vintage is one-of-a-kind, all sales are final.

That said, we truly want you to love your new treasure. If your order arrives and you believe it to be faulty, please email us at hello@renewvintage.com within 3 days of delivery with your order number, a brief description of the issue, and clear photos. Our team will review and get back to you. Returns and exchanges are assessed on a case-by-case basis.

Important details:

• Returns, exchanges or cancellations may be subject to a 15% restocking fee based on the purchase value.

• We offer shop credit or exchange only. Original shipping charges are non-refundable.

• Sale items are final sale and cannot be returned or exchanged.

 

Before you buy:

• Please check all measurements carefully. It’s best to compare them against a similar piece of clothing, rather than your body. (Hot tip: phone measuring apps work great if you don’t have a tape measure handy.)

• Take time to zoom into the photos, we don’t hide flaws. If we believe a flaw affects the wearability of a piece, we’ll always note it in the product description and price accordingly.

 

About our fabrics:
All our pieces are crafted from preloved saris and Indian cottons. This means there may occasionally be small quirks like holes, repairs, loose threads, faint marks or dye variations. We see these as part of their story, the little details that make each piece perfectly imperfect.