Returns

Given the unique OOAK nature of our pieces all sales are FINAL.

However we do want you to love your new treasure so if you believe your order is damaged or faulty, please send a photo and description of the fault, along with your order number to hello@renewvintage.com within 3 days of receipt and our customer service team will be able to assist you further.

Any and all cancellations/returns/exchanges are subject to a 15% restocking fee based on the purchase value of the items cancelled/returned/exchanged. We offer Shop Credit or Exchange only as all information is provided in the listings. We strongly encourage customers to take responsibility for their purchases and check all the information first. Original shipping charges are non-refundable. We do not provide return labels. Items bought on sale are final.

Always ensure you check measurements and don't just take a guess (this is the number one reason people are not happy with their pieces). Modelled photos should not be used as an accurate fit guide.

It's always best to compare measurements against a similar item of clothing rather than against your body. Please keep this in mind when browsing. If you don't have a tape measure there are measuring apps you can get on your phone that will do the trick. Please take a look at our How We Measure page.

All our clothing is made using preloved fabrics, there may occasionally be small repairs, threads, marks or pattern/dye inconsistencies. We do our best to avoid these but it does happen. Please zoom into the photos to check all details, we do not hide flaws. If we deem a flaw detrimental to the wearability of the item we will disclose in the product description and price accordingly. We believe small perfectly imperfect quirks add to the beauty of these fabrics.