Shipping

Please click on the tracking number provided in your shipping confirmation email. Or visit auspost.com.au/tracking with the tracking number provided.

 

* Free domestic (Australia) shipping is available for all orders with a total checkout value of $140 or over once any other discounts or offers have been applied. Please contact us for further details if unsure.

All items are packed and shipped from Australia. Please allow 2-3 business days for processing. Shipping is calculated by weight and location. Unfortunately we cannot offer any discounts on shipping, these prices are set by Australia Post who we find to offer the most competitive price.

* Postage within Australia is via Regular Parcel Post.
* Postage internationally is via Air Mail.
* Options for Express Post (domestic) can be selected at checkout.

All parcels are sent with tracking. Your order will be updated with tracking details once shipped. Please ensure your delivery details are up to date to ensure a smooth delivery. 

We cannot be held responsible for lost, damaged or unclaimed deliveries once they enter the postal system. If an order is returned as 'return to sender/undelivered' the cost to re-ship will be the buyers responsibility.

DOMESTIC
* Regular Parcel Post will take approx. 5 business days to reach you 
* Tracking details are provided once your order has shipped

INTERNATIONAL
* Air Mail will take approx. 10 business days to reach you from Australia, depending on where you are in the world. Please be aware that due to current global situations parcels are may be moving slower and can occasionally get held up along the way. Obviously this is out of our control but every parcel is sent with tracking so its journey can be watched. We've been shipping worldwide since 2008, we promise it's extremely rare for a parcel to actually go missing.
* Buyers are responsible for any and all duties and customs charges that may be incurred. Marking your parcel at a lower value is illegal and means it is not fully insured, please do not ask.